Online Utility Payment Policy
Online Employment Application Policy
CITY OF HIGHLAND PARK, ILLINOIS
Your (“user”) use of the City of Highland Park’s website (“Website”) is provided subject to the privacy terms and conditions contained herein. Please read these terms carefully as use of the Website constitutes acceptance of these terms and conditions.
The City of Highland Park (“City”) is committed to maintaining the online privacy of visitors to this Website to the extent permitted by law. The City gathers information for security, management and statistical purposes and will not, without user’s consent, sell or share this information to any party, except in cases where it is legally obligated to disclose it, or if circumstances necessitate disclosure to protect the safety of user, the City’s staff or that of the public.
2. Public Records
The Freedom of Information Act (“Act”) provides that information received by the City on the Website become public record, subject to disclosure under the Act. Users who communicate through this Website are advised that all communications are public and cannot be held in confidence. E-mail directed to the City, its officers or employees may be retained as part of the public record, and theses communications will be available through Act release requests. Because of the public information nature of this Website, user should make no assumptions of privacy of any kind.
3.General information Collected
The City collects non-personal information about visits to the Website (i.e., dates, browser types, technical Internet protocol data) from user logs, and refers to it in summary form to identify trends. The objective in tracking this type of information is to help make the Website more functional and practical for users.
The City captures some user and browser information on the Website and may analyze the server logs to generate traffic reports that may list user origination address.
The City uses software programs to create summary statistics which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
4. Personal information Collected
The City collects Personally Identifiable Information if a user voluntarily provides it. During a visit to the Website, user may choose to participate in a survey, send email, or engage in an online transaction. To complete a transaction, or to pay a bill on other parts of this Website, user may be asked to provide Personally Identifiable Information such as name, address, phone number or credit card number. The user always has the option to decline participation in any activity or transaction that requires Personally Identifiable Information. Opting out of a transaction will in no way affect user’s ability to browse, read or download general information provided on the Website.
The City contracts with third parties to offer Internet-related services, and will disclose Personally Identifiable Information provided by user to third parties in order to complete a transaction or ensure protection and security of the services provided. The Personally Identifiable Information requested will be no more specific than if a user were engaged in the transaction by telephone or in-person. In all cases, the City strives to collect the minimum information necessary to comply with applicable law or provide the service requested.
5. Financial Information
The user may have the option to transact business with the City on the Website, including making electronic payments. Such transactions are protected with appropriate security practices, technological and other safeguards to protect financial and other sensitive data. The City takes all reasonable precautions to safeguard the confidentiality of such information, but may not be held liable for any injury caused by the disclosure of such information, whether caused by security breach, accident, inadvertence, or any other act resulting in such disclosure.
The City has taken steps to safeguard the integrity of user data and prevent unauthorized access to information it maintains, including authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the operating environment of the Website as part of its continuing commitment to risk management. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to systems and information, and provide reasonable protection of private information in the City’s possession.
Unauthorized attempts to upload information or change information on this Website are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
7. Policies Regarding Children
The City’s Website is intended for general use. Persons between thirteen (13) years of age and the age of majority may only use the Sites with consent and supervision of a parent or legal guardian. The Website are not targeted to anyone under thirteen (13) years of age. The City does not knowingly collect Personal Information from anyone under thirteen (13) years of age. If we learn that we have inadvertently collected Personal Information from anyone under thirteen (13) years of age, we will follow all required procedures to delete such information from our records as promptly as possible.
8. Disclosure Exceptions
Notwithstanding the above policies, the City reserves the right to disclose your Personally Identifiable Information to
- To protect the City’s rights and property;
- To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
- To protect against misuse or unauthorized use of the City’s Website; or
- During emergencies, such as when the City believes someone’s physical safety is at risk.
9.Changes to this Website.
CITY OF HIGHLAND PARK, ILLINOIS
Your use of City of Highland Park’s website (“Website”) is provided subject to the terms and conditions contained herein. Please read these terms carefully as use of this Website constitutes acceptance of these terms and conditions.
1. Use and Content
City of Highland Park (“City”) provides its Website as an informational resource for public use, and strives to maintain the integrity of its Website with timely and accurate information, subject to periodic updates, revisions, deletions and additions without prior notice.
Content provided on this Website is gathered from many sources, subject to change at any time, and the City is not responsible for errors or omissions in the content, and makes no representations as to its accuracy, completeness or usefulness. User is cautioned that charts or other graphics which appear on this Website may not be subject to accurate transmission in their entirety.
Where an official printed document differs from text which may be provided on this Website, the official printed document takes precedence.
The Illinois Freedom of Information Act (“Act”) provides that all messages received by the City on this Website become public records, subject to disclosure under the Act. Users who communicate through this Website are advised that all communications are public information and cannot be held in confidence. Furthermore, in accordance with its internal policies, the City may periodically monitor communications on this Website.
Commercial use of material contained on this Website is prohibited without prior written consent from the City.
2. Copyright and Trademark Laws
The content and material available on this Website, including, but not limited to, graphics, logos, sounds, images, software, text and information (collectively, “Content”) are protected by copyrights, trademarks, service marks, patents or other proprietary rights or laws and may not be modified in any way. By entering this Website, user acknowledges and agree that the Content is owned or licensed by the City or used by the City with permission, and may not be used by user without prior written approval. Without in any way waiving any of the foregoing rights, user may download one copy of the material on this Website for personal, noncommercial use only, provided no copyright, trademark or other proprietary notices are changed or deleted. Content may not be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form without the City’s prior written consent.
Any other use of this Website without the prior written authorization of the City is prohibited. The permission to recopy by a user does not allow for incorporation of the copied material or any part of it in any work or publication, whether in hard copy, electronic, or any other form. The City and the holder of any other intellectual property rights in the Content do not grant any express or implied right to user under any copyrights, trademarks, service marks, patents, or trade secret information of the City.
All rights not expressly granted herein are reserved. Any unauthorized use of the Content may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
The inclusion of links or pointers to particular items in hypertext within the City’s Website is not intended to reflect the importance of such items, nor is such inclusion intended to constitute approval or endorsement of any views expressed, or products or services offered by such sites.
Others may link to the home page for this Website, provided they do so in a way that does not damage the City’s reputation or take advantage of it. However, no one linking to this Website may establish a link in such a way to suggest any form of association, approval or endorsement by the City without the prior written approval.
Except as authorized in advance by the City, this website may not be framed on any other site, nor may anyone create a link to any part of this Website other than the home page. You will immediately cease any unauthorized framing or linking immediately following our written request.
The City makes no representation or warranty whatsoever regarding the completeness or accuracy of any websites linked directly or indirectly to its Website and may withdraw any and all linking permission without notice..
The City shall provide opportunities to place hyperlinks to its Website to such organizations that meet the criteria set forth below. The opportunities provided hereby shall be strictly limited to placing, as applicable, either a link or street address information related to the organization. No organization may place any editorial content on the City’s Website.
The City may place hyperlinks on its Website to entities that are relevant to the City’s mission and meet the following criteria:
- Websites that promote industry and economic welfare within the City.
- Websites owned and operated by newspapers of general circulation.
- Websites owned and operated by local, state, federal government and educational agencies.
- Websites owned and operated by public utilities with state or local franchise agreements that serve the residents of the City.
- Websites of organizations that receive financial support from the City.
Any requests for hyperlinks on this Website above must be brought to the City Manager or its designee for approval. Approval or disapproval may not be based on the political or religious affiliation of the organization. Requests for hyperlink placement should be made in writing to the City of Highland Park, Illinois or by email to email@example.com.
The City reserves the right to deny links to any website that contains obscene or objectionable material, and further reserves the right to remove hyperlinks, without notice, to websites that do not fulfill its criteria or that can be reliably accessed.
In order to avoid the appearance of the City endorsement of political content, hyperlinks shall not be made to sites that are associated with, sponsored by or serving a candidate for elected office, any political party or organization supporting or seeking to defeat any candidate for elective office or ballot proposal.
Any communications or material submitted by electronic mail or interactive form, including any data, questions, comments, suggestions or the like (“Submission”), even if encrypted, is, and will be treated as, non-confidential and non-proprietary. Anything transmitted or submitted to the City may be edited, translated and reformatted, and used by the City or its affiliates at any time and for any purpose, including, without limitation, reproduction, disclosure, transmission, distribution, publication, broadcast and posting. Furthermore, the City is free to use any ideas, concepts, know-how or techniques contained in any Submission for any purpose, including, without limitation, disseminating such information. No compensation will be paid with respect to the use of a Submission.
By submitting, posting, uploading, inputting or providing any materials to the City, such person warrants and represent that they own or otherwise control the rights to such Submission, and is granting all ownership rights in such Submission to the City, unless otherwise specified in writing.
For any Submission, such person grants the City, its affiliates and necessary sub-licensees permission to use the Submission in connection with the operation of their businesses, including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, reformat and publish that person’s name in connection with the Submission.
The City is under no obligation to post or use any Submission, and the City may remove any Submission at any time in its sole discretion without notice.
In addition, the Illinois Freedom of Information Act (“Act”) provides that all messages received by the City on this Website become public records, subject to disclosure under the Act as described more completely in the fourth paragraph of Section 1 above.
From time to time, the City may place vacancy announcements on its Website, seeking applications from candidates who desire employment with the City or one of its departments. However, the City is not under any obligation to screen or review any applications or to offer any vacancy announcement or other employment opportunities. As a result, the City does not certify the existence, type or quality of the jobs posted, the accuracy of the listings, the suitability of any job opportunities to candidates or the continued existence of the job after posting. This website and all information it contains are provided “AS IS.” The City makes no representations about the accuracy, reliability, or completeness of the job-related or other information provided on this Website.
The City does not guarantee that any employment position will be offered to any of the candidates submitting information. By using this Website, the candidate assumes the risk that the information on this Website may be incomplete, inaccurate, out of date, or that a specific posting may not meet the candidate’s needs and requirements. Any information submitted, whether or not it is in response to any posted vacancy, is truthful and complete.
6. Disclaimer – Warranties and Liability
THE CITY IS NOT LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DENIAL-OF-SERVICE ATTACK OR A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT THE USER’S COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO USE OF THIS WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THIS WEBSITE OR DUE TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THIS WEBSITE OR ON ANY WEBSITE LINKED TO IT.
THE USE OF THIS WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THIS WEBSITE IS AT THE RISK OF THE USER. THIS WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THIS WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE CITY NOR ANY PERSON ASSOCIATED WITH THE CITY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THIS WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE CITY NOR ANYONE ASSOCIATED WITH IT REPRESENTS OR WARRANTS THAT THIS WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THIS WEBSITE WILL BE ACCURATE, CURRENT, COMPLETE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THIS WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THIS WEBSITE WILL OTHERWISE MEET THE NEEDS OR EXPECTATIONS OF THE USER.
THE CITY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
7. Disclaimer - Endorsement
Any Website reference to any commercial product, process, service, trade name or trademark does not constitute or imply the City’s endorsement or approval of such commercial product, process, service, trade name or trademark. The views and opinions of authors expressed on this Website do not necessarily state or reflect those of the City and shall not be used for advertising or endorsement purposes.
The City does not review, sponsor or endorse any other websites linked to this Website, and will only provide links only as described in Section 3 above.
8. Disclaimer - Legal Notice
Communications made through this Website shall in no way be deemed to constitute legal notice to the City or any of its agencies, officers, employees, agents or representatives with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, agents or representatives, where notice to the City is required by any federal, state or local law, rule or regulation.
9. Limitation of Liability
IN NO EVENT WILL THE CITY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USER’S USE, OR INABILITY TO USE, THIS WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THIS WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THIS WEBSITE OR SUCH OTHER WEBSITES. THE CITY ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY DUE TO YOUR ACCESS TO, USE OF, OR BROWSING OF THIS WEBSITE OR ANY WEBSITE LINKED TO IT OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, AUDIO OR OTHER MATERIAL FROM THIS WEBSITE OR ANY WEBSITE LINKED TO IT. IN NO EVENT WILL THE CITY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW
10. Legal Action and Jurisdiction
By using this Website, user agrees that any legal action brought against the City, the City Council, its officers, employees, agents, attorneys or other representatives shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions. User further agrees to the exclusive jurisdiction and venue of the courts of Lake County, Illinois, in all disputes arising out of, or relating to, the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions contained in the above terms and conditions.
11. Changes to this Website.
Your (“user”) use of the City of Highland Park’s website (“Website”) for online utility payments (“Services”) is provided subject to the terms and conditions contained herein. Please read these terms and conditions carefully as use of the Website and the Services constitutes user’s acceptance.
1. General Information
The City of Highland Park (“City”) offers the user the option to make online payment for water utility bills (“Bills”). The Services are designed solely to allow user to view and pay Bills, and view account detail and transaction history. Minors and users not expressly authorized to use the Services are expressly forbidden to use them. User may not grant use of the Services or access password or code to any other person.
The Services are provided by the City on its Website, and user may not post any information, graphics or images containing any form of computer virus or active programming intended to damage, interfere with or alter the computers, operating systems, software or hardware of the Website or the City’s operating system.
2.Disclaimer and Limitation of Liability
THE SERVICES ARE PROVIDED "AS IS" AND THE CITY MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, NON-INFRINGEMENT OR ANY OTHER WARRANTY, CONDITION, GUARANTY, OR REPRESENTATION.
USER’S USE OF THE SERVICES IS ENTIRELY AT USER’S SOLE RISK. THE CITY WILL NOT BE RESPONSIBLE TO USER OR ANY THIRD PARTIES FOR ANY DIRECT OR INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES USER MAY INCUR IN CONNECTION WITH THE SERVICES OR ANY OF THE DATA TRANSMITTED THROUGH OR RESIDING ON THE CITY’S SYSTEMS.
The Website uses "cookie" technology to identify and remember users and track how visitors use the Website. The cookies are also compiled into statistical information on traffic patterns and used to assess Website efficiency. When a user logs in, the user’s computer is given a cookie that allows the Website to deliver simple data to the user’s computer (i.e. request that the user store the information, and, in certain circumstances, return the information to the Website). Because the City obtains sensitive financial information, this tracking is necessary for security and auditing purposes.
Once user’s completed enrollment application is received by the City, it will undergo a certification process to confirm the information provided. Should user’s application not pass the certification process (i.e. incorrect account numbers, transit routing number), user will be contacted and asked to provide corrected information.
The certification process takes approximately 30 days to complete. User will know that automatic payments have been instituted when user’s Bill states “AUTOMATIC PAYMENT - DO NOT PAY”. Until such time, user should continue to make Bill payments such notice is imprinted on the Bill.
All information provided by the user during the online registration process is stored, including the user's current IP address.
When user makes a credit card payment through the Website, user’s credit card account information is collected and stored in order for an authorized financial institution to process the payment.
The City may release account and other personal information to comply with any court order, or any federal, state or local law, rule or regulation.
6. Changing Account Information
To change information about a user’s Bill account, including address, phone number or financial information, user must contact the City by calling 847-432-0800 or email at firstname.lastname@example.org. Account changes cannot be made online.
All communication between user’s web browser and the Website is encrypted using Secure Sockets Layer (“SSL”) technology, and user must use a web browser capable of using SSL for this security to take effect.
The Website server is protected by a firewall to block unauthorized access to the City’s computer system.
8. Record of Payment
User’s bank or credit card statement will reflect the amount and date of Bill payment, and user is expected to retain this record as proof of payment for future reference regarding Bills. If a question arises regarding payment or if the amount on user’s statement differs from the Bill, user should notify City immediately upon receipt of the questioned statement. User’s financial institution will advise user of his/her rights concerning such an error.
9. Availability of Funds
User is responsible for having sufficient funds in the account from which funds are drawn to pay the Bill. As with checks returned for non-sufficient funds, there is a $50.00 NSF charge on all returned payments. User will also be subject to penalties for late payment.
10.Termination of Services
User’s access to Services will remain in effect unless City receive written notice from user ten (10) days prior to the next scheduled billing date or until user’s Billing account is terminated. Additionally, user should notify the City immediately if user closes the account.
11.Bill Payment Date-Auto Pay
The Bill amount due from user will be debited from user’s bank account or charged to the user’s credit card account on the due date of the Bill. If the due date falls on a week-end or holiday, the amount due will be debited or charged on the following business day.
12. Legal Action and Jurisdiction
By using this Website and the Services, user agrees that any legal action brought against the City, the City Council, its officers, employees, agents, attorneys or other representatives shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions. User further agrees to the exclusive jurisdiction and venue of the courts of Lake County, Illinois, in all disputes arising out of, or relating to, the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions contained in the above terms and conditions.
The City reserves the right to revise legal notices and disclaimers at any time and for any reason without notice or obligation, to any of the information contained on the Website. By entering the Website, user acknowledges and agrees to be bound by any such revisions. The City suggests periodically revisiting this policy on the Website, as amended from time to time.