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City Manager's Office

The City of Highland Park operates under a Council-Manager Form of Government whereby the Mayor and City Council appoint a city manager to oversee the day to day operations of the city, and to carry out the policies that have been enacted by the Corporate Authorities.  

The City Manager provides policy advice, directs the daily operations of City government, handles personnel functions (including the power to appoint and remove employees) and is responsible for preparation of a budget.  The City Manager oversees the six departments of the City:
 - City Manager's Office
 - Community Development 
 - Finance & General Services
 - Fire Department
 - Police Department
 - Public Works Department

 - Fiscal Stability
 - Public Safety
 - Infrastructure Investment
 - Economic Development
 - Environmental Sustainability

Mission Statement
The mission of the City of Highland Park, Illinois is to provide high-quality municipal services in an efficient and fiscally-responsible manner through effective, transparent and collaborative governance.

Statement Against Hate

Hate has no home in Highland Park. The City strives to embody our inclusive and affirming values as an open and welcoming community. The City of Highland Park strongly opposes prejudice, bias, hostility, discrimination or violence against individuals based on their race, religion, ethnicity, nationality, immigration status, gender, or gender identity. The City unequivocally condemns any racist, xenophobic, misogynistic, antisemitic, anti-LGBTQ+, ableist, or otherwise hate-motived groups or individuals who threaten any form of violence towards, harassment, or discrimination against our residents, visitors, students, or City staff. This behavior is never acceptable.

Recognizing the critical responsibility of responding swiftly to safeguard our community from hate, the City of Highland Park will take every possible action to ensure that residents, workers, students, and visitors will not face discrimination or harassment. Hate crimes and violence have no place in our city, state, or country and will not be tolerated. If a report of such a hate crime is received in Highland Park, the City’s Police Department will thoroughly investigate, in partnership with appropriate partner agencies, to ensure the continued safety of our community.

It is essential that our community stand together in denouncing all acts of bigotry and violence in accordance with our values. Hate has no home in Highland Park or anywhere.

Compliments & Complaints
The City of Highland Park is committed to serving the Highland Park community with the highest standards of professionalism and customer service. All City employees endeavor to provide responsive and anticipatory service to all, consistent with the City’s mission and core priorities. This document provides information to assist individuals in submitting a compliment or complaint regarding the work or performance of a City employee.