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Daily Commuter Parking Permit Buy-Back Program

Daily Commuter Parking Permit Buy-Back Program

December 19, 2022 -- The City of Highland Park has entered into a contract with Passport Mobile Parking to provide a digital permit system for the community. The new parking platform will be used throughout all of Highland Park and its associated business districts. As part of the program, all permits will be digital, and hang tag permits will no longer be in use. Daily Commuter Parking Permits and formerly metered spaces will switch to digital. For users, this means that daily permit parking will be available for purchase only through the Passport website, via the Passport Mobile App, or at one of seven (7) payment kiosks throughout the parking system. Registering for Passport Parking via the website or mobile app is free of charge. Usual parking rates still apply. All data is encrypted to ensure safe and secure payment. Signage indicating the appropriate zone number to use when paying by app will be in place at all Passport App parking locations. 

The City recognizes that users may have pre-purchased Daily Commuter Parking Hang Tag permits. As the community transitions to Passport Parking solutions, a “buy-back” program is going into effect to reimburse those who pre-purchased Daily Permit hang tags. If you have any unused Daily Commuter Parking Permit hang tags for the City of Highland Park, the City will buy them back between December 12, 2022 and March 31, 2023. Applications for refunds will be accepted at the City Hall Finance Counter during normal business hours (Monday by appointment, Tuesday-Friday 8:30 AM to 5:00 PM). Those interested in the buy-back program must bring in all unused Daily Commuter Parking Permit hang tags as well as complete an application requiring their name, address, phone number, and email address before a refund can be issued by the City. Refunds will not be given over the counter; they will be processed through the City’s accounts payable system and a refund check will be issued. Applications are available.

Rate of Refund Per Permit Year

  • 2020-current: $3.00/each
  • 2019 and prior years: $2.00/each

Timeframe of Buy-Back Program

  • 12/12/2022 through 3/31/2023

Requirements

  • Customers must bring back any unused daily hang tag permits.
  • Customers must submit an application that includes their name, address, phone number, and email address must be completed. (No W-9 required)

Once the City switches over to the Passport Parking solutions mobile app, users will need to visit the dedicated Highland Park Passport website, download the Passport Mobile app, or visit a payment kiosk located in seven (7) locations including parking lots and the Metra stations throughout the community and follow the instructions in order to pay for parking. Note the new Passport Parking program is cashless; all payments are by credit or debit, including at kiosks. 

Please contact the City Manager’s Office at 847.926.1000 with any questions.