Highland Park Fire Department Policies and SOG’s
The City of Highland Park is committed to being open and accountable as we strive to provide a safe and secure community through effective and efficient emergency service practices. The Highland Park Fire Department maintains a written directive system of Policies and Standard Operating Guidelines which set forth practices, values, and expectations of the Fire Department. Their purpose is to:
- Provide a set of standards that guide agency efforts in the pursuit of providing fair, equitable, and effective public safety services;
- Meet and comply with professional standards and best practices of law enforcement, as well as those of business and government;
- Identify and describe authority, and responsibility;
- Establish a consistent set of policies, procedures, and rules to effectively direct the activities of the department and its members;
- Provide clear guidance to all agency members in the performance of their assigned duties;
- Establish a basis for determining accountability for the use of delegated authority; and
- Establish a basis for evaluating performance and achievement.
The written directive system is comprehensive and reviewed and updated regularly by City Staff in consultation with subject matter experts. The written directive system is based on best practices, is accessible and easy to use. As policies become obsolete, they are purged from the master list. The Policies and SOG’s supplement the City’s Personnel Manual for all employees, Collective Bargaining Agreements, and other local, state and federal laws applicable to Highland Park Fire Department personnel.
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