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Service Request

March 15, 2024 -- The City's service request portal is currently unavailable due to maintenance.

  • For matters related to Public Works, including pothole reports, please email publicworks@cityhpil.com or call 847.432.0807.
  • For matters related to Community Development, including building permits or inspections, please call 847. 432.0808. 
  • For matters related to the Finance Department, including parking permits and utility billing, please call 847.432.0800. 
  • For all other matters, please contact the City Manager's Office at 847.926.1000 or email cityhp@cityhpil.com. 
  • To report a concern after hours, please contact the public safety non-emergency line at 847.432.7730.